Automating Customer Review Analysis on Trustpilot

Trustpilot.com is an online platform where customers can leave reviews about their experiences with various businesses. These reviews can provide valuable insights for businesses to understand customer feedback and improve their products or services.

Jsonify's prebuilt workflow automates the process of extracting and analyzing customer reviews from Trustpilot.com. By providing a list of URLs of business profiles on Trustpilot, the workflow extracts key information such as the business name, overall rating, individual review ratings, review content, and reviewer details.

Once the data is extracted, you can export it in different formats, such as a spreadsheet, or save it directly to Google Sheets or Airtable. This allows you to easily analyze and organize the customer reviews, identify trends, and make data-driven decisions to enhance customer satisfaction and business performance.