Retail
Competitive Loyalty & Sentiment
Gain real-time insights into competitor loyalty programs and customer sentiment — effortless analysis without tedious manual research
What competitive loyalty program sources do we read?
Our monitoring solution aggregates data from 12 key sources, including LoyaltyLobby, Retail Dive, Rewards Network, Trustpilot, and HotUKDeals. These platforms provide valuable insights into competitor loyalty programs, promotional offers, and customer sentiment. By tracking metrics such as Program Tier, Benefits, Promo, and Member Rating, you can stay ahead of the competition and refine your loyalty strategies.
100x faster
than manual data collection
What competitive loyalty program data does it find?
The structured data we collect includes essential columns like id, Source, Company, ProgramTier, Benefits, Promo, MemberRating, and Reviews. This normalized dataset allows for a comprehensive analysis of loyalty programs and customer feedback, ensuring you have the most relevant information at your fingertips to drive your business decisions.
90%
faster than manual audits.
Understanding the competitive loyalty program dataset
Our dashboard features 12 insightful widgets designed to help you visualize the competitive landscape. With the Total Loyalty Programs Analyzed metric and the Average Customer Sentiment Score metric, you can quickly assess overall performance. Additionally, the Top 5 Retailers by Loyalty Program Features bar chart and the Customer Sentiment Trend Over Time line chart provide a clear view of market dynamics and consumer preferences.
20+
ANALYTICS AND REPORTING TOOLS INCLUDED
When do we get competitive loyalty program alerts?
Stay informed with our enabled alert rule that notifies you of significant changes in competitor loyalty programs or customer sentiment. This proactive approach ensures you never miss crucial updates that could impact your strategy. Our single alert rule is designed to keep you ahead of the game in the competitive loyalty landscape.
95%
REDUCED MANUAL CHECKS
Where does competitive loyalty program data go?
Seamlessly integrate our monitoring solution with popular platforms like API, Snowflake, and Email. This allows you to effortlessly transfer and analyze your loyalty program data across multiple systems. With these integrations, you can enhance your data management and reporting capabilities, ensuring that your insights are always accessible.
100+
SERVICES TO CONNECT
INITIAL DEPLOYMENT
Limited-scope pilot
You can get started with free test data instantly!
Exact pilot scope and pricing depends on the geographic ranges and data breadth.
Most teams land around €3,000/month for these scoped deployments.
FAQ
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