Retail
Competitor UX & Sentiment Tracking
Gain real-time insights on customer interactions and feature usage — automated intelligence that outpaces manual analysis.
What competitor UX sources do we read?
Our monitoring system tracks customer interactions and feature usage from leading home improvement retailers such as Leroy Merlin, Brico, Castorama, Boulanger, and Amazon. With a focus on key metrics, we gather data on product prices, stock status, ratings, and reviews, ensuring a comprehensive view of competitor performance in the market. This real-time intelligence allows businesses to stay ahead in understanding customer preferences and behaviors.
100x faster
than manual data collection
What competitor UX data does it find?
The structured dataset includes essential columns such as Source, Product, Price, Original Price, Stock Status, Rating, Reviews, and Last Updated. This rich data allows for detailed analysis of customer interactions and feature adoption rates, providing insights that are crucial for strategic decision-making. By normalizing this data, we ensure consistency and accuracy across all monitored sources.
90%
faster than manual audits.
Understanding the competitor UX dataset
Our dashboard features a variety of insightful widgets tailored for competitor UX and sentiment tracking. Key visualizations include the Total Customer Interactions Tracked metric, Feature Adoption Rates Over Time line chart, and Customer Sentiment Distribution by Retailer pie chart. Additionally, the Top 5 Features Used in Mobile Apps bar chart and Customer Satisfaction Scores by Retailer horizontal bar provide a clear overview of how competitors are performing in the market.
20+
ANALYTICS AND REPORTING TOOLS INCLUDED
When do we get competitor UX alerts?
We have enabled a single alert rule to notify you of significant changes in customer sentiment or feature adoption rates. This ensures that you are always aware of shifts in the competitive landscape, allowing for timely adjustments to your strategies. Stay informed with real-time alerts that keep you ahead of the competition.
95%
REDUCED MANUAL CHECKS
Where does competitor UX data go?
Our solution seamlessly integrates with various platforms, including API, BigQuery, Salesforce, and Webhooks, allowing for easy data transfer and utilization. With 12 integrations available, you can streamline your workflow and enhance data accessibility across your organization. This flexibility ensures that you can leverage insights from competitor analysis effectively.
100+
SERVICES TO CONNECT
INITIAL DEPLOYMENT
Limited-scope pilot
You can get started with free test data instantly!
Exact pilot scope and pricing depends on the geographic ranges and data breadth.
Most teams land around €3,000/month for these scoped deployments.
FAQ
USECASES
