Financial Services
Gather insights on customer needs from trends.
Uncover emerging customer insights and service innovations — effortlessly automated from global trend reports and blogs
What customer insights sources do we read?
Our monitoring solution aggregates structured data from 12 leading sources, including Gartner, Forrester, McKinsey, BCG, and Harvard. These sources provide insights on emerging customer pain points, unmet needs, and innovative service models, ensuring you stay ahead of industry trends. Each report is meticulously analyzed to extract valuable information that can drive strategic decision-making.
100x faster
than manual data collection
What customer insights data does it find?
The normalized dataset includes critical columns such as Source, InsightTitle, Summary, ImpactedSegment, RecommendedModel, EstimatedAdoption, LastUpdated, Severity, and ExamplePrice. This structured data allows you to quickly identify and assess the potential impact of various trends on your business. By leveraging this dataset, you can make informed decisions based on real-time insights.
90%
faster than manual audits.
Understanding the customer insights dataset
Our dashboard features 12 insightful widgets designed to visualize the data effectively. Key widgets include the Total Emerging Trends Identified metric, a Distribution of Customer Pain Points donut chart, and a Trends in Unmet Customer Needs Over Time line graph. These tools provide a comprehensive overview of the competitive landscape and help you track the evolution of customer needs and service innovations.
20+
ANALYTICS AND REPORTING TOOLS INCLUDED
When do we get customer insights alerts?
With our single enabled alert rule, you can receive timely notifications about significant changes in customer insights and emerging trends. This proactive approach ensures you never miss critical updates that could affect your business strategy. Stay informed and agile with our automated alert system.
95%
REDUCED MANUAL CHECKS
Where does customer insights data go?
Our monitoring solution seamlessly integrates with popular tools such as API, Google Sheets, Snowflake, and Zapier. This flexibility allows you to easily incorporate the structured data into your existing workflows, enhancing your operational efficiency. With these integrations, you can automate data transfers and streamline your analysis processes.
100+
SERVICES TO CONNECT
INITIAL DEPLOYMENT
Limited-scope pilot
You can get started with free test data instantly!
Exact pilot scope and pricing depends on the geographic ranges and data breadth.
Most teams land around €3,000/month for these scoped deployments.
FAQ
USECASES
