Insurance
Gather insights on insurance customer sentiment.
Uncover emerging customer needs and sentiments on insurance — effortlessly automated insights from competitor reviews and social media.
What insurance sources do we read?
We monitor customer sentiments and emerging needs regarding insurance products through a variety of platforms, including Yelp, Trustpilot, Reddit, Quora, and Twitter. These sources provide a wealth of information, capturing customer reviews and discussions that highlight pain points and expectations. By analyzing data from 12 distinct sources, we ensure a comprehensive understanding of the insurance landscape.
100x faster
than manual data collection
What insurance data does it find?
Our structured dataset includes critical columns such as Source, Platform, Date, Rating, Title, Text, Sentiment, RequestedAction, EstimatedMonthlyPremium, and PolicyType. This normalized dataset allows for in-depth analysis of customer feedback, helping to identify trends and sentiments associated with various insurance offerings. Each data point contributes to a clearer picture of customer experiences and needs.
90%
faster than manual audits.
Understanding the insurance dataset
The dashboard features a variety of insightful widgets designed to visualize customer feedback on insurance products. Key widgets include the Total Customer Reviews Collected metric, a Sentiment Distribution on Insurance Products donut chart, and a Top 5 Competitor Pain Points bar chart. Additionally, the Emerging Customer Needs Over Time line chart and Customer Sentiment Trend (Last 6 Months) area chart provide valuable insights into evolving customer expectations.
20+
ANALYTICS AND REPORTING TOOLS INCLUDED
When do we get insurance alerts?
Stay informed with our enabled alert rule, which ensures you receive timely notifications regarding significant changes in customer sentiment about insurance products. This proactive approach allows you to address emerging customer needs and pain points as they arise, ensuring that your offerings remain competitive and relevant.
95%
REDUCED MANUAL CHECKS
Where does insurance data go?
Our solution seamlessly integrates with popular platforms such as API, Snowflake, Slack, and Email, allowing for efficient data management and collaboration. With these integrations, you can easily share insights and updates across your organization, ensuring that all stakeholders are aligned on customer sentiment and emerging trends. The flexibility of our integrations enhances your ability to act on the insights gathered.
100+
SERVICES TO CONNECT
INITIAL DEPLOYMENT
Limited-scope pilot
You can get started with free test data instantly!
Exact pilot scope and pricing depends on the geographic ranges and data breadth.
Most teams land around €3,000/month for these scoped deployments.
FAQ
USECASES
